Simon T Bailey’s Blog

There is a health care center in the mountains of South America that is accessible only by foot or by mule because of treacherous roads. Surprisingly, it draws patients from hundreds of miles away even though they have clinics closer. A representative of the World Health Organization asked one of the patients why: “Why do you travel so far when help is so much closer?” The patient answered, “Because the hands are different here.” Brilliant hands create a brilliant point of differentiation in business and life.

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